Staff Vacancies

Receptionist

Location: Holmwood Health Centre
Hours: Part Time / Full Time.  Must be able to work some early start or late finishing shifts of 8:00am or 6:30pm, in line with practice opening hours.

Salary: £12.71 per hour 

Are you friendly, organised and passionate about providing excellent customer service?

We are looking for an enthusiastic Receptionist to join our busy and supportive GP practice. As the first point of contact for our patients, you'll play a vital role in creating a welcoming environment while ensuring the smooth day-to-day running of the reception service.

No two days are the same, so we're looking for someone who enjoys working in a fast-paced environment, can remain calm under pressure, and has excellent communication and organisational skills.

Main Responsibilities

• Welcoming patients and visitors in a professional and friendly manner.
• Answering a high volume of telephone calls and directing enquiries appropriately.
• Booking, amending and cancelling appointments.
• Signposting patients to the most appropriate clinician or service.
• Handling confidential information in accordance with GDPR and NHS policies.
• Working closely with GPs, nurses and the wider practice team to provide excellent patient care.

What We're Looking For

Essential:

• Excellent communication and interpersonal skills.
• Strong customer service experience.
• Good IT skills and confidence using computer systems.
• Ability to work under pressure whilst maintaining accuracy.
• Excellent organisational skills and attention to detail.
• A flexible and positive approach to work.
• Ability to work effectively as part of a team.

Desirable:

• Previous GP surgery or NHS reception experience.
• Knowledge of EMIS Web.
• Understanding of patient confidentiality and information governance.

What We Offer

• A supportive and friendly team.
• Full training and ongoing development.
• NHS Pension Scheme (if applicable).
• Generous annual leave entitlement.
• Opportunities for career progression.
• Employee wellbeing support.

If you enjoy helping people, thrive in a busy environment and would like to make a real difference to your local community, we'd love to hear from you.

To apply please click on the link which will take you to the NHS Jobs application Reference Number A2237-26-0010

The Rural West Primary Care Network (PCN) is seeking to recruit a PCN Admin and Data Care Co-ordinator, to work within our PCN’s multidisciplinary healthcare team and enhance our friendly, busy network of practices. The Network consists of two GP Partnerships: Tadley Medical Partnership and Watership Down Health with surgeries in Kingsclere, Overton, Oakley and Tadley, Hampshire.
The main purpose of this role is to support the Rural West PCN Manager and to act as a key point of communication between the Clinical Directors, GPs, the PCN Manager and Practice Business/Managers within Rural West PCN. The post holder will work as an integral part of the PCN’s management teams, working alongside the PCN Manager, the Digital & Transformation Lead (DTL) and the Executive Team to provide administrative support and the supply of relevant data services across the PCN.
The postholder will be based within both Practices, carrying out a range of administrative tasks in support of the PCN and its Executive Team, including the management of meetings and general day to day work. They will have overall responsibility for arranging the monthly PCN led Executive Team meetings (and other MDT meetings as required); this includes scheduling the meetings, managing the meeting agenda items and providing minutes of the meetings. Administrative support to the Rural West Network will also be required as part of the ongoing evolvement of Integrated Neighbourhood Team working as this develops, including any required meeting administration. The ability to work confidently, confidentially and effectively in a varied and sometimes challenging environment is essential.
The postholder will also assist the PCN’s Digital & Transformation Lead (DTL) with the maintenance and development of IT based information systems and have responsibility for key performance data. The post holder will need to have an understanding of and the ability to extract data from various systems, for use in driving improvement and assessing impacts and provide a range of performance/activity data and reports relating to patients with long-term health conditions.
Applicants will need excellent administration, interpersonal and communication skills and be highly organised, energetic and discreet. The postholder will have experience of working in a primary care setting, ideally in health, social care or other support roles. Please see the Job Description and person specification on NHS Jobs for more detail.
The post is full time (i.e. 37.5 hours per week, Mondays to Fridays) and requires travel within the Network to the surgeries of both Partnerships, so flexibility of working and access to private transport is essential. Please apply for this post via Indeed or NHS Jobs: https://www.jobs.nhs.uk reference number: A2237-26-0009
The closing date for applications is Sunday 18th October 2026 and we expect to interview on Thursday 29th October 2026.
For an informal discussion of the role please email Elizabeth Allison, Rural West Primary Care Manager on elizabeth.allison6@nhs.net (Mondays and Wednesdays to Fridays)