Children & Young People's Mental Health


You can contact Childline about anything

Whatever your worry, it's better out than in

We're here to support you

Call, Chat Online or Email Us 

Text For Support

Text the Young Minds Crisis Messenger, for free 24/7 support

Text YM to 85258

All texts are answered by trained volunteers, with support from experienced clinical supervisors 

Are You A Parent Needing Help

Call parent helpline 0808 802 5544 

Visit Young Minds or Healthier Together



Kooth Online Support

A free online counselling & emotional wellbeing support service providing young people aged 11 - 25 years with a safe and secure means of accessing support with their emotional health & wellbeing needs from a professional team of qualified counsellors

  • A free, confidential, anonymous and safe way to receive support online
  • Out of hours’ availability - counsellors are available from 12pm to 10pm on weekdays & 6pm to 10pm at weekends, every day of the year on a drop in basis
  • Online counselling from a professional team of BACP qualified counsellors is available via 1-1 chat sessions or messaging on a drop in basis or via booked sessions
  • Discussion boards which are all pre-moderated allow young people to access peer to peer support
  • An online magazine full of moderated articles many of which are submitted by young people offering advice and guidance on a huge range of topics

Join Kooth Now (When asked about location select Hampshire > Basingstoke)

YPI Counselling Service

A registered charity offering confidential counselling to young people aged 11-25

  • Anxieties
  • Low mood & beginning of depressed symptoms
  • Simple phobias, social phobias & health anxiety
  • Self esteem
  • Issues relating to sexuality & identity
  • Loneliness, social isolation and relationships with peers (including bullying)
  • Practical support for those with diagnosed mental health conditions (subject to assessment)
  • Support for getting back into education, training or work
  • Support to prevent homelessness
  • Young parents
  • Individuals who are leaving/left the care system

Please visit YPI Counselling

Wellbeing Support Service

To support parents & carers of primary school aged children who are experiencing distressing or challenging behaviours. Referral criteria:

The service is aimed at children from Year R through to Year 6, regardless of their education status

Child or young person presenting with behaviours that are challenging or concerning & they have not yet been assessed for a diagnosis

They have previously been assessed but it was a significant time ago & behaviours have changed in a way that suggests further support would be appropriate

Behavioural concerns can include physical or verbal aggression, repetitive behaviours, refusal behaviours, emotional outbursts, mental health concerns & other behaviours seen regularly

Download Parent Leaflet

Download Referral Form > print > complete > return to our practice 

Chat Health For Young People

If you are a young person aged 11-19 & have questions relating to; self-harm, relationships, bullying, weight, anxiety, drugs, smoking, stress, body worries, alcohol & sexual health, then send a text

Text 07507 332160

The messages are then delivered to a secure website. Once received, the school nurse will respond to the text within one working day. Available Mon to Fri from 9am-4.30pm (excluding bank holidays)

Your message will be confidential meaning that information you tell them will not be shared with parents, teachers & others without your consent. We will always encourage you to discuss any worries that you have with your parent/ carer

If they are worried about your safety or the safety of others information may need to be shared with your knowledge to keep you safe

For information on how parents or carers can contact please go to Hants/School Nurse

CYP Crisis Line

Hampshire & IOW CYP Crisis Line 

Telephone support for children & young people aged 11-17 years old

Immediate access to help, support & advice for young people experiencing difficulties with their mental health 

  • One-to-one confidential, emotional support
  • Advice on healthy coping skills & resources
  • Signposting to useful apps & websites

Available Mon, Tue, Wed & Thurs 3pm to 8.30pm Freephone 0300 303 1590

Child & Adolescent Mental Health Service (CAMHS)

We help children and young people, their families and carers when someone is experiencing emotional wellbeing or mental health difficulties

Visit Hampshire CAMHS

To make a referral please use the online referral form 

Eating Disorder

You are never alone with your eating disorder. We are here to support people who have or are worried they have an eating disorder, as well as others affected, such as friends & family members. 

Please visit Beat Eating Disorders