Children & Young People's Mental Health
Urgent advice: Childline
You can contact Childline about anything
Whatever your worry, it's better out than in
We're here to support you
Urgent advice: Text For Support
Text the Young Minds Crisis Messenger, for free 24/7 support
Text YM to 85258
All texts are answered by trained volunteers, with support from experienced clinical supervisors
Urgent advice: A Parent Needing Help
Non-urgent advice: YPI Counselling Service
A registered charity offering confidential counselling to young people aged 11-25
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Anxieties, low mood & beginning of depressed symptoms
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Simple phobias, social phobias & health anxiety
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Self esteem
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Issues relating to sexuality & identity
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Loneliness, social isolation and relationships with peers (including bullying)
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Practical support for those with diagnosed mental health conditions (subject to assessment)
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Support for getting back into education, training or work
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Support to prevent homelessness
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Young parents
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Individuals who are leaving/left the care system
Non-urgent advice: Hampshire Youth Access Counselling
HYA can work with young people aged 5 – 17 (or 24 for care leavers or SEND) who have or are at high risk of developing emotional wellbeing and/or mental health difficulties, and adults around those children – parents, carers, professionals. There are a variety of difficulties for which children may require support. These difficulties include (but not exclusively):
- Family and relationship issues
- Low mood
- Anxiety
- Low self-esteem
- Anger and challenging behaviours
- Self-harm
- Abuse and neglect
- Bullying
- Bereavement
- Suicidal thoughts
To make a referral please visit Hampshire Youth Access
Non-urgent advice: Neurodiversity & Wellbeing Multi-Disciplinary Team
Coming soon! The Hampshire Neurodiversity & Wellbeing Multi-Disciplinary Team
We are pleased to share an important update regarding the transformation of support for neurodivergent children and young people across Hampshire.
As part of the NHS England South-East All-age Neurodiversity Programme, Hampshire County Council are working closely with the Hampshire and Isle of Wight Integrated Care Board in adopting a new strength and needs-led support pathway. This marks a shift away from diagnosis-led models towards a more inclusive, proactive, and child-centred approach.
Why This Change Is Happening
Children and young people often face long waits for diagnostic assessments, which can delay access to the support they need. The current system has placed diagnosis as a gateway to services, resulting in missed opportunities for early intervention and increased pressure on families and professionals.
The new pathway will:
- Provide early and equitable access to support, regardless of diagnostic status.
- Promote holistic, strengths-based care tailored to individual needs.
- Reduce stigma by recognising neurodivergent needs as differences, not a deficit.
- Improve educational, social, and emotional outcomes.
- Enhance system efficiency by reducing reliance on diagnostic services.
Changes to the Hampshire Primary Wellbeing Service and Referral Process
We want to ensure that children and young people with presenting neurodevelopmental needs, and their families, receive timely support based on need not diagnosis. This “right help, right time” approach is central to our new model.
To support this transition, we will be repurposing the current Hampshire Primary Wellbeing Service and securing additional resources to increase capacity and ensure consistent delivery across Hampshire for children and young people aged 0–19.
The new Hampshire Neurodiversity and Wellbeing Multi-Disciplinary Team (ND MDT) will bring together professionals from a range of backgrounds to deliver both universal and targeted support for families, schools, and the wider workforce. This includes advice and signposting, early identification, practical strategies, and access to specialist input where needed.
As part of this change, the current Wellbeing Service referral system will close on 31st October 2025. This pause will allow us to:
- Continue working with families currently on the caseload, as well as those on the waiting list, during the transition period.
- Ensure we can build capacity within the existing team.
- Establish new processes aligned with the strength and needs-led approach.
- Launch the revised pathway and referral mechanisms from January 2026.
Further information will be shared in the coming weeks.
Thank you for your continued commitment to inclusive education and for supporting this important transformation in how we care for neurodivergent children and young people.
Non-urgent advice: Kooth Online Support
A free online counselling & emotional wellbeing support service providing young people aged 11 - 25 years with a safe and secure means of accessing support with their emotional health & wellbeing needs from a professional team of qualified counsellors
- A free, confidential, anonymous and safe way to receive support online
- Out of hours’ availability - counsellors are available from 12pm to 10pm on weekdays & 6pm to 10pm at weekends, every day of the year on a drop in basis
- Online counselling from a professional team of BACP qualified counsellors is available via 1-1 chat sessions or messaging on a drop in basis or via booked sessions
- Discussion boards which are all pre-moderated allow young people to access peer to peer support
- An online magazine full of moderated articles many of which are submitted by young people offering advice and guidance on a huge range of topics
Join Kooth Now (When asked about location select Hampshire > Basingstoke)
Non-urgent advice: Chat Health For Young People
If you are a young person aged 11-19 & have questions relating to; self-harm, relationships, bullying, weight, anxiety, drugs, smoking, stress, body worries, alcohol & sexual health, then send a text
Text 07507 332160
The messages are then delivered to a secure website. Once received, the school nurse will respond to the text within one working day. Available Mon to Fri from 9am-4.30pm (excluding bank holidays)
Your message will be confidential meaning that information you tell them will not be shared with parents, teachers & others without your consent. We will always encourage you to discuss any worries that you have with your parent/ carer
If they are worried about your safety or the safety of others information may need to be shared with your knowledge to keep you safe
Parents and carers can also contact the school nurse
Non-urgent advice: Child & Adolescent Mental Health Service (CAMHS)
We help children and young people, their families and carers when someone is experiencing emotional wellbeing or mental health difficulties
Visit Hampshire CAMHS
To make a referral please use the online referral form
Non-urgent advice: Eating Disorder
You are never alone with your eating disorder. We are here to support people who have or are worried they have an eating disorder, as well as others affected, such as friends & family members.
Please visit Beat Eating Disorders
Non-urgent advice: Cruse Bereavement Care
Non-urgent advice: Private Services
Private mental health for Children & Adolescents
- Child psychiatry & psychology
- Child psychotherapy
- ADHD & Autism
- Depression & Anxiety
- Behavioural issues
Page created: 10 December 2019